Returns & Exchanges at Utopia Records
We want you to love your sound, so if you are not completely satisfied with your purchase, you can return your items within 30 days of delivery. All returned merchandise must be in its original packaging and in the same condition as when it was received.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Carefully pack your records or equipment in their original shipping box, ensuring all protective inserts are included to prevent damage.
Ship It Back
Attach the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing